Complaints

We want every customer to be happy with our work. If something is not right, please tell us straight away so we can put it right.

## How to complain
- Call 07474 912212 or WhatsApp 07405 555010
- Email info@noortek.co.uk with your order or quote reference
- Write to NOORTEK LIMITED, Unit 11, Fencourt Business Park, Dodson Way, Fengate, Peterborough PE1 5XJ

## What happens next
We acknowledge complaints within 2 working days and aim to resolve them within 14 days. If we need longer, we will explain why and keep you updated.

Last updated 1 November 2026